I'm not able to resend the gift card or refund the order. I've researched your Gift Card order and found that it may have been used by "Susan Pebley" someone other than the intended recipient. But next morning I get this email from a customer service rep in India. The rep said she would let the gift card department know. I was told that the claim code was used by someone else (they could tell it was a different person).they sent the same claim code on two different gift cards, so clearly their fault. When she went to use it, she was told the claim code was not valid. I sent a 100$ gift card to a friend in April. So it hurts me to write this review but I want to make sure people are aware of how little responsibility Amazon takes to make sure a gift sent through them reaches your loved ones. I have sent and received 1000s in amazon gift cards over the years.
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